Sears, an American retail store, was the largest retailer ( measured by revenue ) in the United
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Question:
Sears, an American retail store, was the largest retailer measured by revenue in the United States until the s In
Sears filed for bankruptcy. Some commentators have argued that the rise of Amazon drove Sears to bankruptcy. However, others
argue that Sears was in decline long before Amazon became a dominant force in the market.
Consider each of the arguments given for Sears' downfall.
Sears' management disregarded the impact of online retailers
entering Sears' market space.
Sears' management failed to consider the effect of services
not offered by Sears, such as secondday shipping, which was
offered by some online retailers.
a This is an example of Sears failing to prepare for
the tremendous bargaining power of online retailers.
nonprice competition with existing competitors.
the threat of new entry into the retail space.
price wars with existing competitors.
b This is an example of Sears failing to prepare for
sellers using their bargaining power to offer services
not available at Sears.
buyers using their bargaining power to demand new
services.
the intensity of competition among existing
competitors.
substitute services that would be appealing to Sears'
customer base.
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