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Sears, an American retail store, was the largest retaler ( measured by revenue ) in the United States until the 1 9 9 0 s
Sears, an American retail store, was the largest retaler measured by revenue in the United States until the s fa
Sears filed for bankruptcy. Some commentators have argued that the rise of Amazon drove Sears to bankruptcy. Howkever, athers
argue that Sears was in decline long before Amazon became a dominant force in the market.
Consider each of the arguments given for Sears' downfall.
Sears management disregarded the impact of online retailers
entering Sears' market space.
Sears' management failed to consider the effect of services
not offered by Sears, such as secondday shipping, which was
offered by some online retailers.
Sears could not compete against the low prices and wide
variety offered by Walmart stores.
a This is an example of Sears failing to prepare for
price wars with existing competitors.
the threat of new entry into the retail space.
the tremendous bargaining power of online retailen,
nonprice competition with existing competitors.
b This is an example of Sears failing to prepare for
substitute services that would be appealing to Sears
customer base.
the intensity of competition among existing
competitors.
sellers using their bargaining power to offer services
not available at Sears.
buyers using their bargaining power to demand new
services,
c This is an example of Sears failing to prepare for
new innovations leading to substirute products and
services.
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