Sears auto service centers told clients who brought their cars in for a $49.95 "brake job" often ended up with much larger bills, sometimes for simple overcharges and other times because the service agent told the client that their "shocks, springs, tension or sway bars, bushings, etc. were wearing out and should be replaced." Was it true? Did those items need to be replaced or was the Sears agent selling things the client didn't need? While admitting some of the brake work did have overcharges, most of that was small. What was egregious was selling things the client didn't need. That's unethical. BUT WAIT, says Sears. Older cars may have parts that still work, but are about to wear out - and when they do so, the driver and passengers are at risk. It's the service agent's moral duty to point that out to the client so the car won't soon be dangerous to drive. Is that true? But is that method of selling ethical? Discuss in depth including the issues described above in my general discussion