Section 1: Describe in detail what you would do. Section 2: Explain your reasons for choosing the actions you did ( ie... explain why you would take these actions), and Section 3:Describe one possible advantages and one possible problem with your chosen actions.
List Net price (p. 205) The list price less al -s and Allowances account it (p. 208) A system that allows the sale of ser Chapter 8 Consumer Relations285 WHAT WOULD YOU DO? Thompson was excited. He really enjoyed his and ring up the sale. He noticed that some employeres b at the Kingston's department store downtown. took personal telephone calls and that others did not This location housed Kingston's first store and still had clean up the dressing rooms or restock items very many of its original features. As he rode the subway quickly. On slower days, he eventually worked alone into the city center, Justin thought about the money he in the department. Several times when he came to would earn this summer and the great car he hoped to work in the afternoon, he had to clean up the mess left buy before school started. He was lucky to have secured behind by the morning shift. When he spoke to various this type of job, since many of his friends were working colleagues about it in the break room, they told him it late hours at fast-food chains or out in the sum was best to keep quiet. After all, he was a high school mer heat. The management team at Kingston's had initi- student earning money for a car, not a "real employee" ated a program with his high school counselors, hoping with kids to feed and bills to pay. Justin assumed that to attract top high school seniors into retail manage- retail work was much like team projects in school-not ment throughout their college career and beyond. Justin everyone pulled their weight but it was hard to be the early or was a strong student from a single-parent background, and his counselor was highly complimentary of his work ethic and prospects for professional employment. tattletale. One Saturday morning was extremely busy, as Kingston's was running a big sale. People were swarm- Justin's first week was consumed with various ing to the sales racks, and Justin was amazed at how training sessions. There were eight students in the spe fast the time was passing. cial high video that discussed Kingston's history, ethics policy, section. Before long, their hands were filled with mer- current operations, They met paperwork. They learned how to and operate the computer software and cash school program. They watched a company In the late afternoon, several friends of one of his coworkers dropped by the men's and customer service philosophy. chandise. The crowd was starting to wane, so Justin with staff from Human Resources to fill out took a few minutes to clean up the dressing room. scan merchandise When he came out of the dressing room, his coworker register. was ringing up the friends' merchandise. Justin saw each department manager. J about working in the was assigned to men toured the store's three levels and visited with two ties go into the bag, but only one was scanned ustin was especially excited into the system. He saw an extra discount provided on electronics department, but he an expensive shirt. Justin was shocked to see that not s clothing. ked alongside several employees during applied, and his mind was racing. Should he stop his watched the coworker? Should he "take a break" and get security? every item was scanned or that improper discounts were the first few weeks on the store floor. He experienced employees approach customers, help the m, Was there another alternative? What would you do
