Section 1: Organizations Information

Name of organization along with a brief description and background of it, include website link if available

Provide information on the current volunteer management situation

Section 2: Plan and Organize

Mission statement of the volunteer program - Why does/should the volunteer program exist?

Vision statement of the volunteer program - What will the future be like because of the volunteer program?

Needs assessment of volunteer program - What needs does/will the volunteer program address?

Goals and objectives of volunteer program - What impact or results does/will the volunteer program achieve?

Budget for volunteer program - What is the budget for the volunteer program?; if no program exists, what do you think the budget should be for the volunteer program and why did you suggest that amount?

Building Investment Among Staff - How do/will you prepare paid staff to work with and manage volunteers?

Volunteer position descriptions: What do/will volunteers do for the NPO?

Section 3: Policies and Procedures

Are policies and procedures for volunteers already in place?

If yes, list them and take an assessment of them. Are they effective? Are there any policies or procedures you recommend adding or getting rid of?

If no, describe at least 3 volunteer policies and procedures you recommend the NPO develop. Why are those 3 important?

Section 4: Volunteer Recruitment

Develop at least one recruitment message that identifies:

The specific need of the organization

How the volunteer can alleviate the need

The benefits to the volunteer

Recruitment Strategies: Out of the two most common strategies used to recruit volunteers for defined positions, do you think non-targeted or targeted recruitment would work best for this NPO? Why?

Recruiting Techniques: List 3 volunteer recruiting techniques you think would work best for the organization. Explain why you chose those 3 techniques.

Section 5: Screening, Interviewing and Placement

Interviews lets say an applicant has already had initial contact with the organization, filled out an application and now its time for the face-to-face interview. List at least 4 questions you recommend asking someone who is applying for a volunteer position within the NPO.

Section 6: Orientation and Training

What kind of training do you recommend be offered to volunteers at this NPO?

Why is this recommended training necessary?

Section 7: Supervision

Who within the organization would be the best supervisor for the volunteers at this NPO? Why?

Section 8: Volunteer Performance Evaluation

List at least 4 performance criteria you recommend a volunteer at this NPO to be evaluated on.

Why do you recommend those criteria?

How often is an evaluation done?

Section 9: Retention and Recognition

What is your recommendation for the NPO to retain its volunteers?

What is your recommendation for the NPO to recognize its volunteers?

Section 10: Measuring Volunteer Program Effectiveness

How do you recommend the NPO measures the effectiveness of its volunteer program?

Section 11: Summary and Recommendations

Provide a summary of your overall findings and recommendations