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Section 3 - Is there a Blue Ocean Strategy for the U.S. Wine Industry? The column is entitled, The Wine Business Sees a Problem: Millennials

Section 3 - Is there a Blue Ocean Strategy for the U.S. Wine Industry? The column is entitled, "The Wine Business Sees a Problem: Millennials Aren't Drinking Enough". The central theme of this column is that changing demographics are threatening the U.S. wine industry and this industry is in urgent need of a strategic response to these changing market dynamics. Creatively apply the concepts and general framework from the Blue Ocean Strategy to propose a general outline for a Blue Ocean Strategy for the U.S wine industry that targets younger consumers. One of the key tenants of this framework is that a Blue Ocean Strategy targets "non-customers', and given the reporting in this column, the "non-customers" that are being targeted with the Blue Ocean Strategy are younger consumers (ages 21 to 34, so Millennials and Gen Z consumers). What do you propose to "raise, reduce, eliminate, and create"? How would you break the Value-Cost trade-off? Make the competition irrelevant? Draw final conclusions about this strategy - Could a company effectively adopt and implement your idea? What are the biggest barriers/impediments for a company to adopt and succeed with your proposed strategy? What are your key assumptions and "must be true's" in order for your strategy to work? The Industry report that is mentioned in the column is available online at the following link, https://www.svb.com/trends-insights/reports/wine-report

Below is Eric Asimov's article

The Wine Business Sees a Problem: Millennials Aren't Drinking Enough"

By Eric Asimov Source: The New York Times, Feb. 7, 2022 Downloaded March 9, 2022 The American wine industry believes it has a problem: millennials. More specifically, it's the fact that aging baby boomers currently the prime market for wine are nearing retirement age, the time of life when consumerism typically declines.Millennials, the generation that began to come of age after the turn of the century, have given no indication that they are poised to step in. They buy much less wine than boomers, and the wine industry has not done enough to entice them to become regular consumers. In his annual State of the U.S. Wine Industry report, presented last month, Rob McMillan, an executive vice president of Silicon Valley Bank in Santa Clara, Calif., and a longtime analyst of the American wine market, issued a forceful warning that a day of reckoning was coming. "In prior reports, we noted that the falling interest in wine among younger consumers, coupled with the encroaching retirement and decreasing wine consumption of baby boomers, poses a primary threat to the business," Mr. McMillan said. "That issue has yet to be addressed or solved, and the negative consequences are increasingly evident."Sales of American wine could plummet by 20 percent in the next decade, he said. It's not exactly clear what the industry can do to change this dynamic. As the father of two millennial sons, I am something of an expert on being unable to persuade millennials to doas I suggest. But Mr. McMillan, who has analyzed the wine industry for decades, has more than a few ideas for an effective strategy.First, some background: In this discussion it may seem as if Generation X, the generation between the boomers and the millennials, has been overlooked. This group is smaller than both the baby boomers, the huge population born roughly from 1946 to 1964, and the millennials, born from 1980 to 1995. Because of the size difference, Generation X has less buying power, although its wine-buying behavior does not seem that different from boomers'. Generation Z, born, approximately, after 1995, has too few years of legal drinking to really figure into the data. Mr. McMillan quoted a Harris Poll of nearly 2,000 adults from November, which asked what beverage they would bring to share at a party. The choices were wine, beer, spirits, flavored malt beverages, hard seltzer or cider. Wine was the overwhelming choice among those 65 and older. The top choice was roughly split between wine and beer for those 35 to 64, with the other options trailing in the distance. But people ages 21 to 34 were almost evenly split among five options, with cider trailing. Wine simply is not preferred by younger people. Mr. McMillan pointed to the reopening of restaurants in 2021 after Covid-19 vaccines became available; during that period, sales of wine declined as sales of spirits rose."We predicted there would be a reopening celebration, and it turns out we were correct," he said. "But the reopening celebration that took place in 2021 didn't include the wine industry."The increase in competition is a real thing. When I, a late boomer, was drawn into wine, domestic beer was still almost entirely in the thrall of huge breweries with insipid products. Craft beer was not yet widely available in the United States, and spirits and cocktails were what older people drank, bought more for their alcoholic punch than for the aesthetic pleasures they might have offered. Single malt Scotch was barely a thing. Gen Xers and millennials have grown up in an entirely different world. Beers now come from hundreds of small breweries in dozens of historic and newly created styles. Cocktail-making has become an esteemed craft in which every ingredient counts, and high-end spirits producers are all over, working in every style.This rising interest in the culture and beauty of ingredients isn't restricted to just alcoholic beverages: Chocolate, olive oil and honey, just to name a few, have been marketed according to their provenance and quality to a growing audience of people who appreciate such things.Millennials grew up in a world that has been far more encouraging of connoisseurship than when boomers were young. Social media has given everybody the opportunity to exercise their critical voices, for better or worse. Millennials are a more discerning generation, at a younger age, than baby boomers were. But as Mr. McMillan of Silicon Valley Bank points out, millennials have less disposable income than their parents and more economic fears. They are often burdened by student debt, have fewer middle-class job opportunities and cannot assume they will ever be able to afford real estate.That's a primary reason that millennials have gravitated to beer and spirits rather than wine. The difference between a mass-market brew and a world-class beer is just a few dollars. A really good cocktail at a restaurant might cost the same as a glass of mediocre wine.By comparison, good wine is more expensive than beer or spirits of comparable quality, and benchmark wines are often shockingly expensive. Partly, this is because wine costs far more today, relatively speaking, than it did in the 1980s and '90s, as Mr. McMillan acknowledges."Premium wine was far less expensive in the mid-90s, even on an inflation-adjusted basis," he said. At the same time, sales of the least expensive wines, those under $9 a bottle, have been shrinking, while sales of wine priced above $15 have been rising. The industry calls this move toward more expensive bottles "premiumization." Although the state-of-the-industry report focuses on the United States, this phenomenon has occurred all over the world as people choose to drink less wine but of better quality. These are structural issues, but Mr. McMillan also noted the shortcomings of the wine industry in appealing to younger consumers. First, it has failed to recognize the changing demographics that millennials represent."While only 28 percent of the boomer population is nonwhite, 45 percent of the millennial population and almost half of Gen Z is nonwhite," he said. Without question, the wine industry has been slow to adapt. After the murder of George Floyd in May 2020 and the racial reckoning that followed, the wine industry, or rather a small part of it, began to make some effort to diversify its appeal and its work force. But the experiences of Black wine professionals and Black consumers show how far the industry has to go to make it a more welcoming, inclusive place. Mr. McMillan also asserted that millennial consumers are more concerned with social justice and with health and environmental issues, including climate change. "A brand's social values are increasingly connected to a consumer's decision to purchase particular products, including wine," he said. Among his recommendations, he suggests that producers list their ingredients and offer nutritional data, like calories per serving, and that they be clear about their social values, their efforts to address environmental concerns and their strategies for lowering their carbon footprints."The strange reality is that it would be easy to start talking about wine in an evolved way and to reference the many things that are already a part of what we do to produce wine, and that would resonate with younger consumers," Mr. McMillan said. "Yet as an industry we are not doing it."This is where his report seems problematical. The American wine industry is by no means united in supporting social-justice causes or meaningfully diversifying its work force. It has no industrywide plan for combating climate change, reducing chemical farming or cutting its carbon footprint. It has fought tooth and nail to avoid listing ingredients and nutritional data.The report suggests that a marketing campaign might be the answer, something along the lines of the "Got Milk?" promotion that began in the 1990s.These sorts of slogans are likely to be bland and inoffensive, as they must represent a wide range of producers with wildly differing points of view. I don't know much about marketing, but it strikes me that actual change in the industry would go a lot further in appealing to young people than targeting them with a public-relations campaign. That means attacking complicated, thorny issues with solutions that are just as divisive in the wine industry as they are in the country as a whole. If, as Mr. McMillan argues, younger consumers are truly concerned with social justice andenvironmental issues, what will an anodyne marketing campaign achieve? In my little corner of the wine world, I see younger people drawn to natural wines and to traditional styles. These sorts of wines meet many of the concerns that Mr. McMillan expressed, and have demonstrated their appeal. The winemakers do that by showing their concern with the environment by farming conscientiously, sticking with traditional ingredients and processes and, increasingly, I hope, by addressing social justice and equity issues that are as apparent in natural wine as anywhere else.It's not just a question of perception, it's a matter of action, of demonstrating a commitment to change and to making the effort. Slogans will not paper over a failure to do that.

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