SECTION A

1. All the following belong to the classical Administrative Theory except a) Max Webber

b) Henri Fayol

c) Chester Barnard

d) Robert R. Towne

2. Which of the following is odd here? a) Classical Theory

b) Classical scientific

c) Classical Administrative

d) Classical Humanistic

3. Knowledge Based skills of a company includes all the following except a) Company policies and practices

b) Company goal and plans

c) Company culture

d) Company conceptual and human skills

4. Which of the following types of power reflect what managers acquire from formal authority? a) Reward power, expert power and legitimate power

b) Expert power, coercive power and referent power

c) Coercive power, reward power and legitimate power.

d) Legitimate power, expert power and coercive power

5. Generation X refers to children been born between a) 1981- 1996

b) 1997- 2012

c) 1980 -1965

d) 1955 - 1964

6. If Marketing, Finance and Production departments are typical examples of functional department, North East, Central and Western are examples of

a) Process department

b) Customer Department

c) Geographical Department d) Regional Department

7. ......................... means division of work into smaller units and its assignment to various individuals according to their skills and abilities

a) Division of labor

b) Differentiation

c) Departmentalization d) Work segregation

8. Organizations broad statements describing where the organization wants to be in the future is called

a) Strategic goals

b) Strategic plan

c) Tactical goal

d) Strategic mission

9. Effective Management means working towards a) Efficiency

b) Attaining low staff attrition

c) Attaining Organizational goals

d) Attaining high Sales and Profit

10. Which of the following leadership styles often leads to high levels of absenteeism and staff attrition?

a) Democratic style b) Laissez-faire style

c) Autocratic style

d) People-oriented style

11. The Behavioral Management Theory is otherwise known as a) Contemporary Approach

b) Human Relation Movement

c) One best way Approach

d) Contingency Approach

12. According to Mintzberg decisional role of a Manager includes negotiation. resource allocation, handling disturbances and

a) Entrepreneurship

b) Interpersonal role

c) Leadership role d) Figurehead role

13. The frontline staff can located at the a) Top management level

b) Middle management level

c) Lower management level

d) Apex top management level

14. Delegation occurs when;

a) A manager abdicates some of his/her responsibility to employees in the unit

b) A top level manager directs the activities of lower level managers and employees c) A subordinate accepts authority and responsibility to perform hi/her bosss task d) A manager asks an employee to do him/her a personal favour

15. Which of the following is not a principle of organizing a) Principle of Unity of Objective

b) Principle of Division of Labour

c) Principle of Exception

d) Principle of Scalar span chain of control

16. A structure that creates relatively larger number of levels and a narrow span of control is known as?

a) Tall

b) Low

c) Light d) Flat

17. A principle in management that requires that an employee should receive orders only from one superior is referred to as

a) Scalar Chain

b) Unity of command

c) Herd concept d) Order rule

18. ............................................refers to coordination of different activities towards a common goal

a) Integration

b) Work Agenda

c) Internalization d) Decentralization

19. The goals of an organization follow the following hierarchy. a) Strategic, tactical and operational goals

b) Strategic, operational and tactical goals

c) Tactical, strategic and operational

d) Tactical, operational and strategic

20. A principle in organizing that systematically works to concentrate authority at the upper level is referred to as;

a) Delegation

b) Scalar chain

c) Centralization d) Decentralization

21. All the following belong to the Pre- Classical Approach except a) Robert Owen

b) .Max Webberc)

c). Charles Babbage

d) Henry R, Towne

22. The managerial Grid developed by (Blake and McCanse , 1991) has a) Three leadership styles

b) Five leadership styles

c) Four leadership styles

d) Six leadership style

23. Which of the following does not belong to this category? a) Vertical Organizational chart

b) Diagonal Organizational chart

c) Cyclical Organizational chart

d) Horizontal Organizational chart

24. The famous management experiment that concluded that for every task, managers can study methods and prescribe standard operating procedures is known as;

a) Shoveling experiment

b) Pig Picking Experiment

c) Hawthorne Experiment

d) Human resources Experiment

25. Diversity in management includes people of different:

a) Genders, races, religion, nationalities, ethnic groups and physical ability b) Height, gender, size, language, qualification and experiences

c) Emotions, attitudes, work ethics, knowledge, tastes

d) Religion, attitudes, tastes and Sex

26. The ability to understand ones level of emotions and that of others is referred to as a) Emotional Intelligence

b.) Mental Alertness

c.) Intelligent Quotient

d.) Reasoning Power

27. A principle of organizing that requires that chain of authority should flow from the highest organization level to the lowest ranks is known as

a) Scalar chain

b) Unity of command

c) Outsourcing d) Flat structure

28. A structure found in classical bureaucratic organizations where mangers supervise a few subordinates and can exercise tight control over them is commonly called;

a) Circular structure

b) Tall structure

c) Flat structure d) Low structure

29. The number of workers that a manager can effectively supervise is known as a) Span of management

b) Range of Management

c) Effective Management

d) Direct Management

30 All the following are techniques used in Quantitative forecasting except a) Time series analysis

b) Econometrics

c) Regression analysis

d) TOWS analysis

31. Which of the following ideas best explains the character of a country-club leadership style? a) High concern for people and low concern for production

b) High concern for production and low concern for people

c) High concern for people and high concern for production

d) Maintaining a balance between workers needs and productivity

32. Managers want to maintain the status quo, while Leaders want to ......... the Status quo a) Manage

b) Challenge

c) Maintain

d) Support

33. Which level of management is mostly responsible for day-to-day planning? a) Supervisory-level managers

b) Top-level managers

c) Middle-level managers

d) Planning committee level

34. The main focus of the Classical Administrative is a) Employee welfare

b) The Organization

c) The various Units

d) Effectiveness

35. The first practical mechanical calculator and a proto type of modern computers were built during the

a) Pre-classical Period

b) Classical Period

c) Classical Administrative

d) Human Relation movement

36. The clustering of individuals into units and of units into departments and larger unit in order to facilitate achieving organizational goal according to Terry and Franklin is referred to as

a) Decentralization

b) Delegation

c) Departmentalization d) Differentiation

37. In which level of management are conceptual skills most needed? a) Top level

b) Middle level

c) First-line level

d) Entry level

38. The Main focus of the classical Administrative Theory was a) Increase in Productivity of individual Employees

b) The Behavior of an Employee

c) Motivation of an Employee

d) Recruitment and Training of Employee

39. All the following belong to the Quantitative school of Management except a) Management Science

b) Management Information System

c) Supply chain Management

d) Classical Scientific

40. The Contingency School of thought can be summarized as a) One-size-fits it all approach

b) It all depends approach

c) Management by Exception

d) Management by Processes

SECTIONA

1. Which of the following Sustainable Development Goals represents the first and the last goal a) End Poverty and Global Partnership

b) End Poverty and End hunger

c) End hunger and Gender Equality

d) Combat climate change and Quality Education

2. Abraham Maslow developed one of the needs theories that is still relevant in todays management practices. Into how many hierarchies of needs were they broadly categorized? a) Five

b) Six

c) Four

d) Three

3. What is controlling as a principal function of management?

a) Evaluating the flow of decision-making an organization

b) Evaluating goals will be achieved when the environment changes c) Determining whether the most important goals have been achieved. d) Determining whether all activities are carried out according to plan

4. Abraham Maslow, Elton Mayor, McGregor all belong to the Humanist Movement a) True

b) False

5. The Theory that argue that Management should also be concerned about the External Environment in which it operates is the

a) Classical Approach

b) Contemporary Approach

c) Classical Administrative Approach d) Humanist Movement

6. An organizational Goal that specify where the desired condition in within three years is referred to as

a) Operational Goal

b) Strategic Plan

c) Strategic Goal d) Tactical Goal

7. Organizational ........................... specifies the organizational reason for existence a) Vision

b) Mission

c) Policy

d) Strategies

8. There are basically ................ a) 3

b) 2

c) 4

d) 5

Techniques of forecasting

9. All the following are true about the Objective of Management Except a) Help an organization achieve its objective

b) Promotes effectiveness and efficiency

c) Develops the ability of managers

d) Ensure Employees level of attrition is high

10. Management Theories can be grouped under a) 4

b) 5

c) 6

d) 3

6. ..................... is a managerial function that deals with framing organizational objectives and devising ways to achieve them

a) Management

b) Planning

c) Controlling d) Leading

7. One technique used in assessing or analyzing the internal environment of an Organization is the

a) PESTEL analysis tool

b) SWOT analysis tool

c) BCG Matrix

d) Life Cycle analysi

8. There are ...............theoretical viewpoints about Administration and Management as to which one is above the other

a) Four

b) Three

c) Five d) Two

9. Which of the following does not belong to this category. a) Principles of unity of objective

b) Principles of Organizational efficiency

c).Principles of Centralization

d) Principles of Continuity

10. Managerial Skills include all the following except a) Idealistic skills

b) Conceptual skills

c) Technical Skills

d) Human Skills

6. Planning to a large extent depend on Forecasting a) True

b) False

11. The SWOT Analysis stands for Strength, weaknesses, opportunities and Threats of an Organization

a) False

b) True

12. The Principle of Objective in Planning means the Plan must be a) Specific, Measurable Achievable and Idealistic

b) Specific, Measurable, Achievable Realistic and Time Bound

c) Strong, Sound, Realistic and Achievable

d) Robust, Achievable and Time Bound

13. Efficiency means ............................

a) Getting the highest possible output with a given input b) Getting the highest possible input with a given input c) Getting the highest possible output with a given output d) Getting the highest possible input with a given output

14. Management is the Process of achieving Organizational goals by involving in the three main core function of Planning Organizing and Leading

a) True

b) False

15. A principle in management that requires that a chain of authority should exist from the highest level to the lowest rank is referred to as;

a) Division of labour b) Unity of command c) Scalar chain

d) The herd concepts

16.. According to John Kotter Management is about coping with complexity and Leadership is about coping with ......

a) Employees

b) Change

c) Employers

d) Group dynamics

17. Who is regarded as the father of scientific management? a) Fredrick Taylor

b) Henri Fayol

c) Mark Parker Follet

d) George R Terry

18. Which of the following is not a feature of a bureaucratic organization? a) It follows a legal-rational system of authority

b) It emphasizes division of labour and specialization

c) It promotes multiple purpose and direction

d) It emphasizes a well-defined hierarchy

19. The three levels of management are:

a) Lower management, middle management, below management

b) Underneath management, in-between management, over management c) Middle management, senior management, supervisory management d) Head management, bottom management, department management

20. Which of the following ideas summarizes the central theme of the administrative management principle?

a) Creating a total organization that promotes efficiency and productivity

b) Developing structures for promoting job satisfaction and employee welfare

c) Studying task processes and develop precise procedures for performing task d) Evaluating various options for solving all managerial problems

21. Which one of the following best demonstrates the concept of efficient management? a) Maximizing output with maximum input

b) Maximizing inputs with minimum output

c) Maintaining output with minimum input

d) Maximizing output with minimum inputs

22. Which of the following researcher is not a pre- classical contributor a) Frederick Taylor

b) Robert Owen

c) Charles Babbage

d) Henry R, Towne

23. In a hierarchical form, tactical goals are framed before strategic and operational goals. a) True

b) False

24. How many key steps are involved in setting up a control system? a) 5

b) 3

c) 2

d) 4

25. Anita transferred authority to her subordinate Mr Ayam this can be described as, a) Downward authority

b) Delegation

c) Devolution

d) Decentralization

26. Digital Natives refers to children born in the a) Millennium

b) Digital age

c) Boomers

d) Before the digital age

27. Which of the following is not true of the features of the concept of management? a) It is dynamic

b) It is goal-oriented

c.) It is not a discipline d) It is an activity

28. The results that divisions and department within the organization intend to achieve are called a) Tactical goals

b) Tactical plans

c) Strategic plans

d) Operational goals

29. One of the following is not a factor affecting the span of management in an organization. a) Authority and roles of employees

b) Assistance to managers

c) Competence of managers

d) Systems of control

30. Generation X refers to children been born between a) 1981- 1996

b) 1997- 2012

c) 1980 -1965

d) 1955 - 1964

31. What is the most obvious difference between line and staff positions?

a) While line managers work directly towards organizational goals, staff managers advice and assist

b) Staff managers enjoy legitimate power whiles line managers enjoy expert power.

c) While line managers must heed the advice of staff managers, staff managers may choose to

ignore the advice of line managers

d) Line managers are less likely to be promoted in the organizational hierarchy.

32. Whereas scientific management focused on the productivity of individuals, the classical administrative approach concentrates on

a) Employees

b) Total organization

c) Total Productivity d) Motivation

33. A blue print specifying the resources allocations, schedules and other actions necessary for attaining goals is known as

a) Planning

b) Organizing

c) Leading

d) Controlling

34. Contingency school of management can be summarized as a) One best way approach

b) One-size-fits-all approach

c) It all depends approach

d) Straight jacketed approach

35. Conceptual skill is necessary for: a) Administrator

b) Manager

c) Supervisor

d) Worker

36. All the following components relate to the development of a mission statement except; a) Concerns for customers of the organization

b) Basic philosophy and values of the organization

c) Concern for employees and public image

d) Authority, duties and responsibilities of employees

37. ................................. pertains to organization as a whole rather to specific division or department

a) Tactical Plans

b) Tactical goals

c) Strategic goals

d) Operational goals

38. The management process includes;

a) Challenging, normalizing, performing, examining, correcting b) Planning, organizing, controlling and leading

c) Disciplining, hiring, firing, promoting and advertising

d) Ordering, talking, shouting, insulting and arrogance

39. Theory X and Theory was the results of a research conducted by a) Elton Mayor

b) McGregor

c) Abraham Maslowd

d) McCansey

40. All of the following are techniques used in qualitative forecasting, except; a) Time series analysis

b) Regression analysis

c) Econometrics

d) None of the above

SECTION A

Sustainable Development is a United Nations Development project which will end in; 2030

2040

2025

2035

All the following are control Techniques except Feed- forward control

Financial control.

Budget control

d) Marketing control.

3. Which of the following does not belong to this category a) Self-actualization Needs

b) Psychological Needs

c) Love Needs

d) None of the above

4. The following are components of Mission statement except a) The basic philosophy of the organization

b) Customers of the Organization

c) Concern for public image

1. a) b) c) d)

2. a) b) c)

d) Concern for competitors

5. Forecasting to a large extend depends on Planning a) True

b) False

6. The anticipated environment in which plans are expected to operate is known as a) Forecasting premises

b) Planning premises

c) Lead and Lags

d) None of the above

7. A company goes through the process of division of work into smaller units and its assignment to various individuals according to their skills and competence is said to be engaged in the concept of

a) Integration

b) Division of labour

c) Differentiation

d) Delegation of authority

8. The term Management and Leadership are used interchangeably and as such there is no any difference between them

a) True b) False

9. Which of the following is not a characteristic of planning? a) Future Oriented

b) Goal oriented

c) Pervasive

d) Achievable

10. All the following are control Techniques except a) Feed- forward control

b) Financial control. c) Budget control

d) Marketing control.

11. Administration is a term bigger than or superior to management was a view held by a) Oliver Sheldon, Orway Tead, William Spriegel and Mark Falad

b) EFL Brech, Kimball and Kimball , Beery Richman and Melvyn Kopen

c) Henry Fayol, Kontz ODonnell and Louis A Allen

d) William Spriegel, Beery Richman, Orway Tead and Henry Fayol

12. Ama who is maintaining contracts with important government officials like income tax and Sales Tax officer is playing...

a) Liaison role

b) The figure heads role

c) The role of a negotiator d) The spokesman role

13. Access Bank donated an ambulance to UPSA Clinic is a clear example; a) Cooperate Social Responsibility (CSR)

b) Cooperate Responsibility

c) Organisational Responsibility

d) Organisational Loyalty

14. Which of the following is not a scope of management? a) Production

b) Marketing

c) Personnel

d) Health care

15. Digital Natives refers to children born in the a) Millennium

b) Digital age

c) Boomers

d) Before the digital age

16. Digital Immigrants refers to children born in the a) Millennium

b) Digital age

c) Boomers

d) Before the digital age

17. How many Theoretical views do we have concerning Management and Administration as to which is above the other ? .

a) Three

b) Four

c) Two d) Five

18. In a hierarchical form organizational goals are framed in the following way a) Tactical, strategic and operational goals

b) Tactical operational and strategic goals

c) Operational , strategic and tactical

d) Strategic, tactical and operational goals

19. The saying that no single employee has it all is best described by the concept of a). Accountability

b). Synergy

c). Management by exception

d). Collaboration

20. The four functions of management includes planning, organising, leading and controlling and at the center of all these functions is

a) Coordination

b) Delegation

c) Decentralization d) Centralization

21. A manager handling such problems and situations in a manner will lead to organizational happiness and prosperity is playing..

a) Negotiator

b) Role of disturbance handler

c) A figure head role d) The Spokesman role

22. The United Nations Sustainable Development Goal has a) 15

b) 16

c) 17

d).18

23. The United Nations Sustainable Development Goals will end in. a) 2025

b) 2030

c) 2035

d) 2040

24. The following argued that administration is a term bigger than management are one except a) Oliver Sheldon

b) McFarland

c) William Spriegel

d) Bery Richman

25. Which of the following technique is not used in Economic forecasting? a) Exploratory Forecasting

b) Extrapolation

c) Econometrics

d) None of the above

26. The following relates to process of organizing except a) Determination of objectives

b) Division of activities

c) Grouping of activities

d) Determining groupings of relationship

27. Specific goals framed by each department, which help to promote and achieve overall organizational goals are known as;

a) Tactical goals

b) Operational goals

c) Strategic goals

d) Competitive goals

28. Which of the following is odd a) Political environment

b) Economic environment

c) Task environment

d) Ecological environment

29. The managerial Grid developed by (Blake and McCanse, 1991) has a) Three leadership styles

b) Five leadership styles

c) Four leadership styles

d) Six leadership style

30. Isaac attending the wedding ceremony of an employee of the organization is playing a) The figure heads role

b) The Liaison role

c) The Spokesman role

d) The role of a disturbance handler

31. Division of work and specialization was a principle accredited to a) Henry Fayol

b) FW Taylor

c) Abraham Maslow

d) Max Webb

32. All the following are types of leadership except a) Democratic leadership

b) Autocratic Leadership

c) Paternalistic Leadership

d) Materialistic Leadership

33. The term managerial rules is credited to. a) Abraham Maslow

b) Henri Fayol

c) Henry Mintzberg

d) Fredrick W.

34. The four functions of management are planning, organizing, leading and controlling at the core of these functions is.

a) Coordination

b) Flexibility

c) Accessibility

d) Decentralization

35. An organizational Goal that specify where the desired condition in within three years is referred to as

a) Operational Goal

b) Strategic Plan

c) Strategic Goal d) Tactical Goal

36. Organizational ........................... specifies the organizational reason for existence a) Vision

b) Mission

c) Policy

d) Strategies

37. There are basically ................ a) 3

b) 2

c) 4

d) 5

Techniques of forecasting

38. All the following are true about the Objective of Management Except a) Help an organization achieve its objective

b) Promotes effectiveness and efficiency

c) Develops the ability of managers

d) Ensure Employees level of attrition is high

39. Management Theories can be grouped under a) 4

b) 5

c) 6

d) 3

40. All the following belong to the classical Administrative Theory except a) Max Webber

b) Henri Fayol

c) Chester Barnard

d) Robert R. Towne