SECTION A $[40$ MARKS$]$

Read the extract below and answer ALL the questions that follow.

The Impact of the Internet on Education

The internet has given the world a lot of things $$ the ability to communicate with loved ones no matter where they

are, an improved free market economy, access to limitless amounts of information and silly cat pictures $$ all of which

are inherently useful in their own right. But where the internet really proved its usefulness was in its ability to provide

free education to anyone willing to reach for it$.$ With an internet connection and the right web browser, anyone can

have access to the tools to become an autodidact and join the ranks of other self$-$taught learners and greats.

Arguably those in developing and emerging countries have had the largest positive benefit from free education via

the internet. According to this article in the Guardian from $2011,$ internet communications technology, or ICTs, are

being used in developing countries such as Zambia, South Africa and Vietnam for educational purposes. In fact,

$40\%$ of Vietnamese children in rural areas were found to be using the internet as an informative and educational

tool, while this number spiked to $62\%$ within urban areas. This is extremely good news, as ICT centers can be used

to strategically bring internet and connectivity into very undeveloped areas that may not even have basic resources

such as clean water, and can provide the necessary information and education to help locals develop their

communities.

Source: Moore, $2017$

QUESTION $1(20$ Marks$)$

The use of ICT $($Information and Communication Technology$)$ is always evolving and plays a vital role in areas such

as the Health and Financial sector. Bearing this statement in mind discuss the use of information technology in the

education sector.

QUESTION $2(20$ Marks$)$

The fact is that Internet translates to "further reach". By this it is meant that "further reach" is the power of the

average person to "reach" information they require by using the Internet. Be this in the form of planning a trip, to

research, shopping, paying bills or connecting with friends, the Internet has become an integral part of everyday

living.

In light of the statement, discuss the key services used on the Internet.

SECTION B $[60$ MARKS$]$

Answer ANY THREE $(3)$ questions in this section.

QUESTION $3(20$ Marks$)$

TOGAF is a high level and holistic approach to design, which is typically modelled at four levels: Business,

Application, Data, and Technology. It tries to give a well$-$tested overall starting model to information architects,

which can then be built upon. It relies heavily on modularization, standardization and already existing, proven

technologies and products.

In view of the statement discuss the TOGAF approach in generating enterprise architecture.

$022$

QUESTION $4(20$ Marks$)$

Strategic planning is a pro$-$active process, much like planning your next few moves in a game of chess so that you

have a desired outcome of capturing the oppositions King. In an organization, strategic planning is about managing

the organisations actions and resources towards a desired outcome. The strategic plan must be able to adapt to

change, especially in ICT which is an area of constant change and updates. There are a variety of strategic

planning approaches, including issues based, organic and goals based.

$4\mathrm{.}1$ Briefly discuss organic based and goals based strategic planning approaches in detail. $(5$ marks$)$

$4\mathrm{.}2$ Porter five forces model, developed by Michael E$.$Porter of Harvard University in $1979,$ holds the purpose to

analyze the industry in order to determine the level of intensity regarding the competition and attractiveness

of the industry. The attractiveness of an industry is measured in terms of profit$$ more profitability means a

more attractive industry and low profitability means a low attractive industry. According to Porter, the nature

of competitiveness in a given industry can be viewed as a composite of five forces.

In view of the above statement, discuss these five forces. $(15$ marks$)$

QUESTION $5(20$ Marks$)$

According to Williams $(2010$:$20)$ there are $5$ classifications of computers. Identify and discuss FIVE $(5)$ classifications

of computers.

QUESTION $6(20$ Marks$)$

Collaborative management tools help to facilitate and manage group activities within and organisation.

Identify and discuss these tools.

END O