Section A

Write a 500-600-word essay on the following question: According to Zhou and Hoever (2014), workplace creativity is a key drive of organizational innovation and success. Do you agree with this statement? Discuss the merits of creativity in business management and give at least one real-life example of how creativity has been successfully/un-successfully employed to solve a management issue. Discuss how you can use two persuasion tactics by Cialdini overcome this issue in the workplace. Provide appropriate explanations on the persuasion tactics used as well.