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SECTION B has a part b so I'll be sending it The company would like to replace its old information system, ensuring that there is

SECTION B has a part b so I'll be sending it

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The company would like to replace its old information system, ensuring that there is minimal downtime during the conversion process. It is critically important that the old system remains available until all employees are comfortable with the new system. a) State with reasons the conversion method best suited for the task. Include a sketch of your chosen method. (3 marks) b) Choose another conversion method and explain why it would not be suitable in this scenario. (1 mark) c) Describe two benefits and one challenge of your chosen method (6 marks) d) Explain two common causes of failure when replacing information systems. (2 marks) SECTION B MGMT Insurance Lid. is an insurance company that accepts Travel forum payments on various insurance policies from businesses across the Car Insurance island. These businesses deduct payments from employees' Life MuraMU salaries and pay the insurance company a lump sum each month. This total amount deducted is shown on the each employee's payslip. Deductions are due at the end of each month. A business submits one payment for its employees to the insurance company via online payment though the bank. However, if payments were received after II am, the bank does not process them until the next business day. At the beginning of each month an administrative assistant at MGMT Insurance Lid. downloads the deductions for each business and passes the file on to another employes in the department to allocate payments to the various policies. These payments are linked to the client's unique number along with his/her relevant policy numbers and amounts due. However, recently there have been some complaints that payments for some policies were not being allocated correctly As a new manager with the company. you wish to check the system to ensure that it is up-to-date and report your findings and possible recommendations at the upcoming meeting. QUESTION ONE a) One of the first things you decide to do is to improve the company relationship with Its customers. What software system would you consider, and explain how this can benefit the business. [2 marks]

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