Seeking Feedback to Identify and Confirm Methods of Responding to Potential Emotional Stressors in the Workplace

Assessment Instructions

1. To complete this task, learner must seek feedback from at least two co-workers regarding their identify potential emotional outlined in theirPotential Emotional Stressors template from Task 1.3.
2. Locate theObservation Form provided within this workbook.This template outlines all the skills you need to demonstrate in this task. Review the document to ensure the demonstration of the skills specified when seeking feedback on methods of responding to emotional stressors in the workplace.
3. Arrange a time with your assessor to observe you in seeking feedback. Provide them with a copy of theObservation Formprovided within this workbook. Discuss all requirements of the task with your assessor and prepare these before the consultation meeting.

Your assessor will complete theObservation Form.

If direct observation is not possible, record the activity in a video. Ensure to obtain permission first from persons involved before doing so.

1. Review your partially completedPotential Emotional Stressors template from Task 1.3.
2. Arrange a consultation with at least two co-workers to seek feedback regarding your methods. During the consultation:
3. Ask your co-workers for confirmation on each of your methods for responding to potential emotional stressors in the workplace, as identified from thePotential Emotional Stressors in Task 1.3.

Confirmation of your methods can include but is not limited to the following discussion points:

• Is the method of response to potential emotional stressors effective?
• Will the method of response to potential emotional stressors need to be revised?

1. Identify at least one method for responding to each identified potential emotional stressor in the workplace with assistance from your co-workers.

Record the information in yourPotential Emotional Stressorstemplate.

Observation Form

Learner Name:
Name of Workplace/ Organisation:	Bounce Fitness
Task Title Refer to task title.
Date of Observation:
Did the learner demonstrate the following during the consultation?	Yes	No	Comments
Seek feedback from others to confirm methods for responding to potential emotional stressors in the workplace
During the consultation, did the learner: Discuss their emotional response to the potential emotional stressors as identified in thePotential Emotional Stressorstemplate
Discuss their methods of responding to the potential emotional stressors as identified in thePotential Emotional Stressorstemplate
Seek feedback to identify methods for responding to potential emotional stressors in the workplace Discuss the potential emotional stressors as identified in thePotential Emotional Stressors template
During the consultation, did the learner:
Ask each co-worker for at least one method for responding to potential emotional stressors in the workplace

Use the following skills to present information and seek feedback
Appropriate language
During the consultation, did the learner:
Use formal language by avoiding usage of first-person pronouns, contractions, and slang
Avoid using idiomatic expressions and euphemisms
Nonverbal features
During the consultation, did the learner:
Use appropriate body language to provide acknowledgement (e.g. nodding, eye contact, etc.)
Avoid bad posture such as slouching, towering, etc.
Uses the following skills to present information and seek feedback
Listening skills
During the consultation, did the learner:
Paraphrase to show understanding
Give nonverbal cues which show understanding such as nodding, eye contact, etc.

Questioning skills
During the consultation, did the learner:
Ask questions that introduce additional details
Ask yes or no questions to clarify understanding of information
Ask open-ended questions to get additional information
OVERALL FEEDBACK TO LEARNER