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Select a real-world organization and identify a performance area in which new or revised training may be appropriate. For the organization, you can select your
Select a real-world organization and identify a performance area in which new or revised training may be appropriate. For the organization, you can select your workplace or any organization that you are familiar with through your personal or professional connections (eg. a student, community, or volunteer organization). The potential training issue that you identify must be current and not already being addressed with training. In other words, do not use an issue that happened in the past and for which training was used to correct the issue. You must select an organization and potential training issue for which you can obtain data using the methods provided in the How to Conduct a Training Needs Assessment Answer the questions in the boxes, using complete sentences Describe the company/organization and the department that will be assessed in this assignment. What is the problem that training would support? What does the company/organization/department want to achieve as a result of training? What results would leadership expect to see related to the desired business outcomes and strategic direction? Do managers and company leaders support a training program to address the problem? What internal constraints, such as budgets and timing, could limit the training? Who did you gather this information from? Indicate the roles of the employees. What method(s) did you use to gather this information? Why did you use this/these method(s)? Operational or Task Level Analysis: (30% of grade) How is the job or task performed? What are the performance standards for the job or task? What is the gap between the expected and actual performance? What are the knowledge, skills, behaviors, and abilities needed to complete the job or task successfully? Who did you gather this information from? Indicate the roles of the employees. What method(s) did you use to gather this information? Why did you use this/these method(s)? Individual Level Analysis: (30% of grade) Which employees should be included in training? What impedes employees from performing the job or skill at the expected level? Consider the following, as needed, depending on the situation: Do they have the basic skills to do the job? Are they aware of the expected level of performance? Is the expected performance enforced? Are the employees interested in doing the job or task well? Are they motivated to learn? Do they have appropriate support from peers or managers to perform the job or task well? Do employees get feedback on their performance? What are the learning preferences of the employees? Who did you gather this information from? Indicate the roles of the employees. What method(s) did you use to gather this information? Why did you use this/these method(s)
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