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Select a service operation that you are familiar with. Create a detailed blueprint of the service. Use your blueprint to discuss three ( 3 )
Select a service operation that you are familiar with. Create a detailed blueprint of the service. Use your blueprint to discuss three opportunities for improving the quality andor productivity of the service. Specifically, address what changes can be made to the blueprint to introduce these improvements, either by reorganizing the activities, removing activities, or adding activities. Changes must be shown on the blueprint. Sometimes it is better to have TWO blueprintsone showing the initial state and the second showing the changes.
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