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Select all that apply Identify the significance of physical evidence in an organizational context. (Check all that apply.) Multiple select question. It influences a customer's
Select all that apply Identify the significance of physical evidence in an organizational context. (Check all that apply.) Multiple select question. It influences a customer's emotional connections with a service company. It affects a customer's personal and social interactions with other people using the service used by him or her. It bars interactions between both customers and employees. It fails to affect customer and employee interactions in interpersonal services. It shapes a customer's flow of experience
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