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Select all that apply Identify the views of the researchers of the service profit chain model. (Check all that apply.) Multiple select question. Employee satisfaction
Select all that apply Identify the views of the researchers of the service profit chain model. (Check all that apply.) Multiple select question. Employee satisfaction and customer satisfaction are interrelated. The model indicates that companies that exhibit high success levels on its elements tend to be more successful than others that do not. Employee satisfaction causes customer satisfaction. The model suggests causality and indicates that employee satisfaction and customer satisfaction are neither interlinked nor feed off each other
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