Select all that apply In the context of strategies for delivering service quality, identify the true statements about measuring internal service quality. (Check all that apply.) Multiple select question. The linkages between what is being internally delivered and how it supports final service delivery should be constantly drawn. A supportive internal service relationship can be encouraged by measuring and rewarding internal service. Customer perceptions of internal service quality need not be considered for the development of a strong internal quality culture. A culture of internal service quality can be implemented by using an internal customer service audit. Organizations should acknowledge that the top management, not everyone, has a customer