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Select all that apply Which of the following are true of customer-contact service employees? (Check all that apply.) Multiple select question. They act as mobile

Select all that apply Which of the following are true of customer-contact service employees? (Check all that apply.) Multiple select question. They act as mobile billboards from the standpoint of promotion. They are the physical embodiment of a product. They directly influence customer or client satisfaction. They are the personification of an organization only when they perform a service entirely. They reflect the organizations they represent only when they are on duty

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