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Select all that apply Which of the following statements are true of the early evidence of the studies conducted on customer perceptions of the service
Select all that apply Which of the following statements are true of the early evidence of the studies conducted on customer perceptions of the service quality of a company and the purchase intentions of its customers? (Check all that apply.) Multiple select question. They refrained from examining specific types of behavioral intentions of customers. They focused solely on the overall benefits of the relationship between customer satisfaction and service quality in terms of repurchase intention. They looked only at the most effective methods of targeting the most promising customers on the basis of their customer lifetime value. They extended past the relationship between customer satisfaction and their service quality perceptions
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