Select an organisation that you are familiar with. Then, write a report that covers the following:

1. Analysis of the organisation's strategic approach and operations management strategy [LO1]
2. Evaluation of the drivers behind competitive advantage. [LO2]
3. Reflection on the benefits and drawbacks of the utilised IT, software, and information systems in the management of operations. [LO3]
4. Analysis and reflection on the utilised monitoring and control system. [LO4, LO5]
5. Innovative recommendations to improve the operations of the selected organisation. [LO2, LO3, LO4, LO5]