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Select any industry and conduct a Google search for companies within that industry. Identify one company with poor ratings and identify the root causes of

  1. Select any industry and conduct a Google search for companies within that industry.
  2. Identify one company with poor ratings and identify the root causes of those poor ratings.
  3. Discuss how this affects the brand's image.
  4. As a reputation manager, what are three recommendations that you would make to improve the company's brand and reputation?

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