Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Select any multinational company specializing in products/services and explain the following based on CRM and Business Strategy: Part A 1. Explain the CRM systems that
Select any multinational company specializing in products/services and explain the following based on CRM and Business Strategy:
Part A
1. Explain the CRM systems that exist
2. Explain the contact centre
3. Explain the internet and websites
4. Explain data warehouse and a datamart
5. Explain campaign management systems
6. Explain content management systems
Part B
1. How Company selects a CRM architecture and package, and implement
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started