Select each of the following as true or false.

a. Total qualiy costs are covered by external failure and appraisal costs.

b. traditional job order costing systems identify and account for quality costs.

c. a rise in internal failures means higher apraisal costs.

d. quality can pay for itself.

e. as the amount of rework rises, the internal failure costs rise, but external failure costs should fall.

f. higher quality often leads to higher productivity.

g. just-in-time manufacjturing typically requires tracking of quality costs.

h. internal and external failure costs are independent.