Select one of the customer service instances listed above. How did you feel after providing the customer service? What did you do well? What do you feel you could improve next time?

Customer profile: A couple for anniversary celebration asking about the 5 courses menu and want a special dishes for dessert.

What is the service provided?

I showed our 5 courses menu and the wine pairing. I communicated with the pastry chef, requested the chocolate pipping on their dessert plate.