Select the answers for the questions..........

Question 1-

Achieving which of the following outcomes should be kept in mind while developing a consultation process?

Select all that apply:

• Identify consultation as a one-off or continuous process, depending on the issue
• Raising performance issues from management
• Providing feedback to the employees from management
• Develop a communication strategy

question 2-

What are some advantages of networking?

Select all that apply:

• Escalating an issue
• Maintain contact with other professionals
• Work collaboratively to better meet the needs of clients
• Provide information for policy development

question 3 -

Select the organisational policies and procedures related to team roles and effective workplace relationships?

Select all that apply:

• Maintain contact with other professionals
• Provide information for policy development
• Escalating an issue
• Work collaboratively to better meet the needs of clients

Question 4-

As a leader, you should promote cultural and social sensitivity in the workplace by creating an awareness of the following:

Select all that apply:

• Difference in cultural practices and beliefs
• Different views on collaboration and competition
• Language differences
• Government policies related to discrimination

Question 5-

To achieve effective task issue management you should be aware of the following characteristics of your team members:

Select all that apply:

• Professional skills
• Interpersonal styles
• Learning needs
• Company's retirement policies

Question 6-

As a leader, you should motivate people around you to seek and implement feedback for better workplace relationships by:

Select all that apply:

• While taking feedback they listen to respond
• Using different techniques to seek feedback like having a team's suggestion box, one-on-one catchups/meetings, online surveys, etc.
• To be open to feedback received through both formal and informal channels
• Evaluate the feedback and ask questions to gain clarity

Question 7 -

How can you implement and evaluate feedback for continuous improvement?

Select all that apply:

• Ask for questions, examples, and stories to understand feedback
• Set-up follow up sessions with the stakeholders
• Identify and address the gaps from the feedback received
• Summarise and reflect what you hear