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Select the competencies that a CCO is trying to embed in an organization through their actions, select all that apply. Honouring and managing customers as
Select the competencies that a CCO is trying to embed in an organization through their actions, select all that apply.
Honouring and managing customers as assets of the business
Build a customer listening path which establishes the active listening to the customers and understanding their needs
Select technologies to facilitate the CX program
OneCompany leadership, ac countability, and decisions
Aligning around experience and uniting the organization to deliver valued CX
Planning interventions to prevent ruinous Customer Experiences
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