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Select two examples of nonfinancial measures of internal - business - process quality. ( Select all that apply. ) Question content area bottom Part 1
Select two examples of nonfinancial measures of internalbusinessprocess quality. Select all that apply.
Question content area bottom
Part
A
bottlenecks due to limited capacity
B
the percentage of defective products
C
uncertainty about when customers will order products or services
D
number of product and process design changes
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