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Self Assessment: to what extent is your organization committed to total quality management. 1. Which of the five dimensions is most and least important to
Self Assessment: to what extent is your organization committed to total quality management. 1. Which of the five dimensions is most and least important to the organization? Are you surprised by this conclusion? explain. 2. Based on the three lowest-rated items in the survey, what advice would you give to senior leaders in the company? 3. Considering all of the questions in the survey, which three do you think are most important in term of fostering TQM in a company? Why
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