Senior management has decided to convert the company's traditional inventory system to a just-in-time (JIT) program and plans to provide training on JIT to the entire workforce. In this situation, which of the following steps should be taken first? Calculator A Conduct a pilot program for a small group of employees before expanding the training to the entire group Survey the employees to determine the extent of training required C Review in-house training materials to determine whether they can be applied to the JIT program D Identify training providers who have the necessary expertise to deliver training or training curriculum on JIT