Service Department Charges and Activity Bases Harris Corporation, a manufacturer of electronics and communications systems, uses a service department charge system to charge prorit centers with Computing and Communications Services (CCS) service department costs. The following table identifies an abbreviated list of service categories and activity bases used by the CCS department. The table also includes some assumed cost and activity base quantity information for each service for February. CCS Service Category Help desk Activity Base Assumed Activity Base Quantity Assumed Cost Number of calls 3,100 $106,640 723,975 Network center Number of devices monitored 9,850 Electronic mail Number of user accounts 76,450 6,950 Local voice support Number of phone extensions 163,680 9,300 One of the profit centers for Harris Corporation is the Electronics Systems sector. Assume the following information for the Electronics sector: The sector has 1,000 employees, of whom 60% are office employees. All the office employees have a phone, and 70% of them have a computer on the network 95% of the employees with a computer also have an e-mail account. The average number of help desk calls for April was 1 call per individual with a computer There are 290 additional printers, servers, and peripherals on the network beyond the personal computers. a. Determine the service charge rate for the four CCS service categories for February. Round answers to the nearest cent. Camice charge Rate LUIS UIT He network beyond the personal computers. a. Determine the service charge rate for the four CCS service categories for February. Round answers to the nearest cent. CCS Service Category Service Charge Rate Help desk: per call Network center: per device monitored Electronic mail: per e-mail account Local voice support: per phone extension b. Determine the charges to the Electronics sector for the four CCS service categories for February Help desk: Network center: Electronic mail: Local voice support