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Services often depend on the people who provide them. As a result, their quality varies with each person's capabilities and day-to-day job performance. This element
Services often depend on the people who provide them. As a result, their quality varies with each person's capabilities and day-to-day job performance. This element of services is rete Multiple Cholce
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Leading Strategic Change In An Era Of Healthcare Transformation
Authors: Jim Austin ,Judith Bentkover ,Laurence Chait
1st Edition
3319808826, 978-3319808826
