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Seven KPI's are required for six of the standards of performance listed below. 1. Adherence to procedures. 2. Cost minimisation. 3. Customer service standards. 4.
Seven KPI's are required for six of the standards of performance listed below. 1. Adherence to procedures. 2. Cost minimisation. 3. Customer service standards. 4. Level of accuracy in work. 5. Personal presentation. 6. Productivity. 7. Punctuality. 8. Response times. 9. Team interaction. 10. Waste minimisation. Monitor staff performance
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Information Technology for Management Digital Strategies for Insight Action and Sustainable Performa
Authors: Efraim Turban, Carol Pollard, Gregory Wood
10th edition
1118994299, 1118994290, 1118897781, 9781118897782, 978-1118994290
