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Several ideas for reducing people turnoffs are offered in this chapter. Among them is/are (Chapter 6): A. changing employee communication behaviors, which can be done

Several ideas for reducing people turnoffs are offered in this chapter. Among them is/are (Chapter 6): A. changing employee communication behaviors, which can be done easily with training. B. clearly identifying taboos-certain messages, terms, language and nonverbal behaviors that are unacceptable. C. hiring people with good technical skills rather than stressing interpersonal skills. D. All of the above

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