Shaia owns a print shop that primarily designs custom t$-$shirts and signs. Shaia's employees Terrell

and Lara work are cross$-$trained to create designs, operate the printing machines, and handle

sales transactions. Which of these is an example of external communication?

Multiple Choice

Shaia shows Terrell how to refill the ink in the new printer.

Shaia trains Lara on the shop's new point$-$of$-$sale software.

Terrell takes a customer's order over the phone.

obrace$(2)$

Lara and Terrell unpack the shirts that were just delivered.