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Share an insight you gained about quality that surprised you the most or that has inspired you to approach quality differently. Which concepts or tools

Share an insight you gained about quality that surprised you the most or that has inspired you to approach quality differently. Which concepts or tools did you find most challenging to understand or apply? Why? Based on what you learned from the course, identify one quality-related initiative that you are excited about pursuing. Explain why you want to pursue this and what impact it will have

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