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Shawnee Events Center gives its booth supervisors the authority to decide when to give a free ticket for a future event to a customer who

Shawnee Events Center gives its booth supervisors the authority to decide when to give a free ticket for a future event to a customer who has been to a performance that ended early or that experienced technical difficulties at some point. This is an example of Multiple Choice facilitation. empowerment. bureaucracy. charisma

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