Sheetal Construction Company Sheetal Construction was a family-owned mechanical subcontractor business that had grown from $5 million in 2006 to $25 million in 2008. Although the gross profit had increased sharply, the profit as a percentage of sales declined drastically. The question was "Why the decline?" The following observations were made: 1. Since Ms. Sheetal's father died in July 2008, Sheetal has tried unsuccessfully to convince the family to let her sell the business. Sheetal, as company president, has taken an average of eight days of vacation per month for the past year. Although the project managers are supposed to report to Sheetal, they appear to be calling their own shots and are in a continuous struggle for power. 2. The estimating department consists of one man, Murli, who estimates all jobs. Sheetal wins one job in seven. Once a job is won, a project manager is selected and is told that he must perform the job within the proposal estimates. Project managers are not in