Shigeru references the employee database to find the sales personnel with the best numbers for each quarter. The company uses this information to hand out awards during its quarterly town hall meetings. The company believes that this kind of recognition improves employee morale. Why is Shigeru using the employee database? To manage healthcare costs To identify top performers To build strong teams To quantify human resources' impactTamela is the director of human resources (HR) at a large IT services firm. She provides the CEO of her company with an annual report that includes the results of an employee survey that her team sends out. The report outlines a few key metrics: employee churn (or how many people left the company), employee satisfaction with compensation and benefits, and profit per employee. Tamela hopes that this report will demonstrate how important her team's work is. What is Tamela attempting to do? Manage healthcare costs Build strong teams Quantify human resources' impact Identify top performers