Shine On Corp., a shoe company, made a name for itself by following long-standing shoemaking methods. Recently, competitors using more modern technology have appeared in the shoe market, and Shine On has found its business suffering as a result. Using a TQM approach, what might help Shine On Corp. improve? Question 4 options: Its management should not involve subordinates when looking to solve the corporation's problems. It should create an atmosphere that promotes innovation. It should ignore its customer needs and requests. It should provide quality training only to those in top management. It should firmly resist engaging in any risk taking, instead continuing to follow its traditional methods and processes