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Shonda has owned a small coffee shop at the corner of a tourist area in her town for several years. The shop offers coffee, coffee

Shonda has owned a small coffee shop at the corner of a tourist area in her town for several years. The shop offers coffee, coffee drinks, tea, fresh pastries, breakfast, and sandwiches made on fresh bread with fresh ingredients, which are made on the premises. Shonda has several regular customers who eat at the same time on the same days each week. One week, one of her regulars did not turn up but his friend came in and ate without him. After inquiring and learning that he was quite ill, Shonda put together a basket of goods from the store and sent them to him. When a fire threatened the town and the firefighters were up all night trying to extinguish the blaze, Shonda made pots of iced tea and baskets of baked goods and took them to the firefighters' staging area. Because of her contributions, Shonda has been awarded a Friends of the Community award. Which of the following best demonstrates Shonda's relationship with her customers and community?
Owners of small businesses get to know many of their customers by name and deal with them on a personal basis. Through such relationships, small-business owners often become involved in the social, cultural, and political life of the community.
Owners of small businesses know their customers and interact with them as a means of growing their business.
Owners of small businesses get to keep all their profits so they can help their communities.
Owners of small businesses act as mentors to their employees.
Owners of small businesses become involved in the social, cultural, and political life of the community to preserve their business rights and to promote their business.
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