Question
Short Answer Question 1 Ruan Chemicals is a perfume manufacturing company. Flavio leads the Production team, of which members manufacture the perfume. Jelena leads the
Short Answer Question 1 Ruan Chemicals is a perfume manufacturing company. Flavio leads the Production team, of which members manufacture the perfume. Jelena leads the Procurement team, of which members purchase raw materials and equipment for the factory. Idris leads the IT team, of which members implement and maintain any technology used in the factory. Recently, the engineers on Flavios team have identified that there is a problem with the manufacturing workers time-tracking process which uses a punch card system; workers need to punch in using a paper punch card when they start their shift and need to punch out when they finish their shift. Sometimes workers forget to punch in and punch out and sometimes punch cards get lost, making the time tracking a total mess. Ali, the CEO, has tasked Jelena, Idris, and Flavio to work together to implement a new online time-tracking that the engineers recommended. There are three vendors that Flavios team has identified who can provide the solution. Though the goal is clear, Jelena, Idris, and Flavio have been experiencing a lot of conflict in their groups. Jelena, believes she should be selecting the vendor since she represents the Procurement department. Idris thinks he should be selecting the vendor since he represents the IT department. Flavio is irritated because he feels that Jelena and Idris do not know enough about the Production teams and so neither of them can make a good decision. Jelena, Idris, and Flavio do not want to work together and think that they are better off working on this project individually. A) Leveraging course concepts and facts from the case, discuss the type conflict that the team is experiencing; using concepts of groups and teams, explain why they are experiencing this conflict. [2 marks]
B) You should explain to Jelena, Idris, and Flavio that they are better off working together. Leveraging course concepts, discuss and explain two advantages and two disadvantage of group decision-making. [8 marks]
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