SHORT ANSWERS NEEDED

1. List two (2) areas of the legislative and regulatory context of an organisation and briefly describe what they involve.

2. Define the following terms in relation to an organisation:

* Mission

* Purpose

* Values

* Objectives

* Strategies

3. Identify and explain three (3) techniques that can be used to cultivate collaborative relationships and partnerships.

4. List and describe three (3) data collection methods.

5. Identify and explain the type of analysis that can be used to analyse the eternal content of the business environment.

6. Explain what emotional intelligence is, including and its relationship to individual and team effectiveness.

7. Identify and explain the stages in the effective management of change and organisational transformation.