Show what consultative process was used to allow for procedures and systems (including rosters new or amended service provisions) to be adjusted. Show that in this area, quality assurances can be given so that customers will not be affected and indicate the time frame involved in your changes

Option A

-Individually wrapped portions

-Portable fridge

-Individually wrapped cutlery and crockery -single use items

-Clean the items properly beforehand and sanitise.Make sure no scratches and stains.

-This option involves extra costs for the purchase of single use cutlery

-The driversmay need food safety training (extra cost)

-Regular maintenance for the aircon

-Maybe an extra driver(extra costs again)

-Possibly arrange an hour of free time for the customer to get a break for the driver

6.Describe how day-to-day operations will not be negatively affected with your proposed changes?