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Show your understanding of Total Quality Management concepts by identifying at least five other Total Quality Management practices that were not covered in the case
Show your understanding of Total Quality Management concepts by identifying at least five other Total Quality Management practices that were not covered in the case but which might add to an understanding of Total Quality Management implementation in service industries in general. Identify any unique considerations that might apply to these international service industries that do or do not apply to U.S. service industries, Hypothesize how your organization, or an organization that you can thoroughly research would fare on the 17 TQM practices in the case study, the additional 5 TQM practices you have identified, and justify your position
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