Silvio wants to make sure his customer feels respected. What should he do to ensure this? Multiple choice question. Listen actively, paraphrase, ask key questions, give positive feedback, and empathize. Listen, don't interrupt, acknowledge the customer's emotions and concerns, take time to serve, ask advice, and elicit feedback. Use an enthusiastic greeting, smile, use the customer's name, thank the customer, and be positive. Use an enthusiastic welcome, relieve anxiety through friendly communication, explain your actions calmly, and ensure physical comfort