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Simpson Corporation has been having difficulty with their customer service. The sales department has had record sales over the past month but the production department

Simpson Corporation has been having difficulty with their customer service. The sales department has had record sales over the past month but the production department has not been able to fill the orders quickly enough. The production manager is blaming the human resource department for not meeting the demand for new workers. The human resource manager says that there have been many problems with the database software due to the increased demand and they have been unable to access recent online job applications. The sales department has also complained that the marketing department has been sent out marketing material with outdated information which is confusing customers. The marketing manager says that middle level management has been giving them incorrect information about new products which has caused these problems. The company has decided that they need to hire you to help them solve their problems. You are a business expert and knowledge worker and you have studied Busi 237. Using the terms and concepts from your textbook explain what Simpson Corporations problems are and what needs to be one to do to fix them.

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