Simulated Activity Task 1 - Work Plan

Develop a work plan for a community service program.

Instructions:

• The Scenario - Young Carers has been provided below, for you to read and use for this task.
• Develop a work plan for the community service program identified in the scenario using all the information and templates provided.

Scenario - Young carers

Your organisation has received a philanthropic funding for a program to support young carers (aged 13 - 18) of people with disabilities, rare disorders or high medical needs. Young carers undergo physical, emotional and mental stress while they help care for their loved ones who are unwell.

Based on a recent survey from the young carers you work with, they would appreciate some time to pursue their social needs such as making new friends, enjoying recreational activities in a relaxing and fun environment. They also need some advice on how to cope with their schoolwork.

A local non-profit organisation Happy Campers operates camping facilities including providing accommodation, food and activities as part of their respite services, is willing to work with your organisation. The local high school Chaplain and counsellor also happens to be a volunteer in your organisation

As the Program Coordinator, you were tasked to lead the development, implementation and evaluation of the program for young carers.

Program Information:

Consider the following information that has been confirmed for the program for the young carers:

Program target group: 12 Young carers (13-18 years old)

Program details:

When: 2 days, Saturday and Sunday in the month of October

Where: Happy Campers

Activities: Bush walks, outdoor team building activity, time management workshop

External partners: Happy Campers (providing accommodation, food, outdoor activities

Chaplain/counsellor (providing time management workshop)

ABC Transport (providing bus transport to and from venue

Internal staff: 2 Supervisors/Team Leaders (general supervision and team building activity)

Internal Teams: Finance Team

Supervisor /Team Leader

Program Coordinator (student)

Management Team

Work Plan

A work plan involves mapping out what will be done and who will be responsible against timelines and outcomes (performance indicators).

Identify the issue or need that the program will address and identify the objective(s) of the program.

Consider the steps you have to take to document the program and fill out the work plan template provided below. The Key Action Steps have been defined for you.

Work Plan Template

Young Carers Program

Identified need/issue:Define the issuse or needs of the target group

Program Objective(s):What is the objective(s) of the program?

Key Action Steps	Specific tasks required	Timeline	Expected Outcome	Person/Team Responsible
Define each action step on its own row.	Define as many specific tasks as necessary	Expected completion week for each action step	An expected outcome(s) must be defined for each action step.	Responsible person(s) for each action step.
Engage youth carers in development of program and processes	Example: Send out expressions of Interest forms to young carers	Example: Week 1	Example: Participants individual needs and preferences are considered. Application forms are collated with participant, parent/guardian signatures Number of participants are determined.	Example: Program Coordinator
Engage internal and external stakeholders to provide input
Determine financial, human resource and physical requirements including support systems and procedures
Develop program evaluation system
Communicate roles and responsibilities
Monitor implementation of the program
Maintain documentation
Gather feedback
Evaluate feedback and measure outcomes
Identify modifications and improvements required

Simulated Activity Task 2 - Engage people accessing programs

Instructions:

• Use the Scenario - Young Carers for this task.
• The Expression of Interest (EOI) form serves as the young carers application to participate in the Young Carers Program you are developing. Refer to the sample Expression of Interest (EOI) Form below.
• Create the necessary questions for the EOI.

Consider all the information you need about the participant and provide questions that will:

• determine their needs and preferences
• determine their expectations for the program
• provide you with their individual requirements necessary for their health and safety, special needs, etc.
• will help you determine priorities and requirements for the program