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Siobhan Fallon is a member of the sales force at the clothing designer Modern Mystic. Siobhan is getting ready for a first meeting with a

Siobhan Fallon is a member of the sales force at the clothing designer Modern Mystic. Siobhan is getting ready for a first meeting with a wholesaler who is a potential customer, and she is preparing herself by learning as much as she can about the wholesaler's organization. Marlene is in the ________ step of the personal selling process.
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Prospect and qualify
Preapproach
Approach
Handle objections
Follow-up

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