Site Home Announcements User Guides Wenting Xiao? O Customer returns Lost market share Question4 Not yet answered Marked out of Which of the following are true concerning the costs of quality? Select one: 1.00 Costs of quality are costs of performing activities because poor quality may or does exist. P Flag question Costs of quality include both control and failure costs Costs of quality can be observed or hidden. All of the above are correct. o Question 5 Not yet answered Marked out of 1.00 Inspection labour costs are Select one: prevention costs appraisal costs internal failure costs external failure costs. F Flag question Question 6 Not yet answered Marked out of Sending the proof reader to a speed reading course so that he can proof-read reports faster is an example of which of the following TOc The constraint in a report writing business is the proof reader