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Situation 1: Imagine you are the quality manager at a manufacturing company. The company has been facing issues with product defects and customer complaints. How

image text in transcribed Situation 1: Imagine you are the quality manager at a manufacturing company. The company has been facing issues with product defects and customer complaints. How can you apply TQM (Total quality Management) principles to address these challenges and improve product quality? What steps would you take, and how would you involve employees in this quality improvement process

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