Situation #1

Your company has recently been bought out by a multinational corporation with headquarters located outside of the United States. Your boss hosts a business lunch and has invited your team and some key individuals from the acquiring company. You and your colleagues are placed in charge of presenting a series of employee recognition awards and receive a list of award recipients. Several of the awardees have foreign first and last names that you are concerned about mispronouncing.

Situation #1 - What are you most likely to do?*

Select Option

A-You locate the contact details of each attendee and email them requesting the phonetical spelling of their name.

B-You ask a friend or coworker who is familiar with the individuals' native languages how to accurately pronounce the names.

C-You announce each award without using any names and have attendees pronounce their own names when they receive their awards.

D-You make sure to apologize during the award ceremony by saying, "I'm sorry if I mispronounce any names," and announce award recipients based on your best guess.

Situation #1 - What are you least likely to do?*

Select Option

A-You locate the contact details of each attendee and email them requesting the phonetical spelling of their name.

B-You, ask a friend or coworker who is familiar with the individuals' native languages how to accurately pronounce the names.

C-You announce each award without using any names and have attendees pronounce their own names when they receive their award.

D-You make sure to apologize during the award ceremony by saying, "I'm sorry if I mispronounce any names," and announce award recipients based on your best guess.

Situation #2

You are working on an important project at work. Halfway through the project your supervisor informs you that the project deadline has been moved up by two weeks.

Situation #2 - What are you most likely to do?*

Select Option

A-You revisit your project timeline and look for ways to shorten certain processes or add efficiencies (i.e. sending critical documents via email instead of via post).

B-You tell your supervisor that you will continue working on all of your projects as best you can and that you hope you can complete them all on time.

C-You use your evenings and weekends as additional work time to make sure you meet all of your deadlines.

D-You approach your supervisor to request that the due dates for other projects be pushed back to allow for your focus on this project, so that it might be completed by the new due date.

Situation #2 - What are you least likely ?*

Select Option

A-You revisit your project timeline and look for ways to shorten certain processes or add efficiencies (i.e. sending critical documents via email instead of via post).

B-You tell your supervisor that you will continue working on all of your projects as best you can and that you hope you can complete them all on time.

C-You use your evenings and weekends as additional work time to make sure you meet all of your deadlines.

D-You approach your supervisor to request that the due dates for other projects be pushed back to allow for your focus on this project, so that it might be completed by the new due date.

Situation #3

Your workplace is planning a Christmas party. The social committee has organized a potluck and has posted a sign-up sheet for people to write down the dishes they are going to bring. Your Jewish coworker has signed up to bring latkes, a festive food for Hanukkah. You hear two of your coworkers poking fun at him for bringing latkes.

Situation #3 - What are you most likely to do?*

Select Option

A-You directly approach your coworkers and confront them about why their statements are offensive and unacceptable in a workplace that values diversity and inclusivity.

B-You change the name of the "Christmas Party" to "Holiday Party," to make the event more inclusive for all employees, regardless of their spiritual beliefs or cultural backgrounds.

C-You ignore your coworkers and pretend that you never overheard their remarks. You do not confront them because it isn't your job to do so.

D-You directly approach your coworkers and join them in making fun of your colleague. After all, it's all in good fun!

Situation #3 - What are you least likely to do?*

Select Option

A-You directly approach your coworkers and confront them about why their statements are offensive and unacceptable in a workplace that values diversity and inclusivity.

B-You change the name of the "Christmas Party" to "Holiday Party," to make the event more inclusive for all employees, regardless of their spiritual beliefs or cultural backgrounds.

C-You ignore your coworkers and pretend that you never overheard their remarks. You do not confront them because it isn't your job to do so.

D-You directly approach your coworkers and join them in making fun of your colleague. After all, it's all in good fun!

Situation #4

You have a new team member who is noticeably shy. When you reach out to ask how he is doing, he tells you that he is new to the country and is still getting used to everyone speaking up so boldly in meetings.

Situation #4 - What are you most likely to do?*

Select Option

A-You listen to the employee's concerns and based on these, re-organize meetings in a way that provides each team member with a turn to voice their opinions, and grant additional opportunities for written feedback on team projects.

B-You offer yourself as a resource to the employee who can provide advice on interacting with teammates and speaking up more in meetings.

C-You tell the employee you empathize with their issues but that you won't be making any changes to the team meetings.

D-You let the employee know that they need to adjust quickly to the team's communication style in order to survive in this organization.

Situation #4 - What are you least likely to do?*

Select Option

A-You listen to the employee's concerns and based on these, re-organize meetings in a way that provides each team member with a turn to voice their opinions, and grant additional opportunities for written feedback on team projects.

B-You offer yourself as a resource to the employee who can provide advice on interacting with teammates and speaking up more in meetings.

C-You tell the employee you empathize with their issues but that you won't be making any changes to the team meetings.

D-You let the employee know that they need to adjust quickly to the team's communication style in order to survive in this organization.

Situation #5

You have been working in your current position for several years and your performance evaluations have been consistently positive. You recently applied for a promotion that you felt qualified for and were surprised to find that another employee, who you know to be less qualified, was hired to fill the position.

Situation #5 - What are you most likely to do?*

Select Option

A- You update your resume and start applying for jobs at other organizations.

B-You, ask to schedule a meeting with your supervisor to discuss developmental and advancement opportunities.

C-You sign up for a training course to increase your qualifications for the next promotion opportunity.

D-You stay with the organization, but you vent to your coworkers about how the person who received the promotion was less qualified.

Situation #5 - What are you least likely to do?*

Select Option

A-You update your resume and start applying for jobs at other organizations.

B-You ask to schedule a meeting with your supervisor to discuss developmental and advancement opportunities.

C-You sign up for a training course to increase your qualifications for the next promotion opportunity.

D-You stay with the organization, but you vent to your coworkers about how the person who received the promotion was less qualified.

Situation #6

You are unhappy in your current position and have decided to apply for other jobs. You receive a desirable job offer for a position that needs to be filled immediately and will not allow you to give your current employer the customary notice. Your employer does not know you were seeking a new position.

Situation #6 - What are you most likely to do?*

Select Option

A-You let your manager know that you have to take this position but cannot offer notice.You offer your regrets, but let your manager know that it is your last day.

B-You do not discuss with your manager, as you are worried s/he will not take it well. Instead, as you leave work at the end of the day, you send an email the next morning to let her/him know that you won't be returning.

C-You discuss your options with your manager and propose to work both jobs for a short term period or to create training manuals or anything else that can make the transition as smooth as possible.

D-You do not discuss with your manager, as you are worried s/he will not take it well. Instead, as you leave work at the end of the day, you let a coworker know that your shifts will need to be covered from now on.

Situation #6 - What are you least likely to do?*

Select Option

A-You let your manager know that you have to take this position but cannot offer notice. You offer your regrets, but let your manager know that it is your last day.

B-You do not discuss with your manager, as you are worried s/he will not take it well. Instead, as you leave work at the end of the day, you send an email the next morning to let her/him know that you won't be returning.

C-You discuss your options with your manager and propose to work both jobs for a short term period or to create training manuals or anything else that can make the transition as smooth as possible.

D-You do not discuss with your manager, as you are worried s/he will not take it well. Instead, as you leave work at the end of the day, you let a coworker know that your shifts will need to be covered from now on.

Situation #7

Your boss mentions that she noticed your updated LinkedIn profile and is worried that you are looking for another job. You are in fact actively looking to leave the organization.

Situation #7 - What are you most likely to do?*

Select Option

A-You say that you are not leaving and quickly change the subject, as you are afraid of losing your job.

B-You explain, calmly and professionally, that you have decided to leave the organization. You explain your reasons (lack of training, personal development, etc.).

C-You explain that you were considering leaving, but have decided to not continue the job search.

D-You say that you are not leaving, but that you were looking for networking opportunities on LinkedIn.

Situation #7 - What are you least likely to do?*

Select Option

A-You say that you are not leaving and quickly change the subject, as you are afraid of losing your job.

B-You explain, calmly and professionally, that you have decided to leave the organization. You explain your reasons (lack of training, personal development, etc.).

C-You explain that you were considering leaving, but have decided to not continue the job search.

D-You say that you are not leaving, but that you were looking for networking opportunities on LinkedIn.

Situation #8

Every month at your job, employees have the opportunity to attend cross-functional workshops to expand their skill set. You learn that some of the higher-level employees will attend. You know those workshops are good learning opportunities, but you are afraid to embarrass yourself with your limited knowledge on the topic.

Situation #8 - What are you most likely to do?*

Select Option

A- You decide to go to the meeting. So that you won't be nervous, you do research on this month's topic and prepare questions ahead of time. You ask questions when appropriate and learn more about the topic.

B-You convince yourself that it is better to save yourself the embarrassment and not go. After all, your coworker has been before, and you can just ask him about the topic if you have a question.

C-You convince yourself that it is better to save yourself the embarrassment and not go. Instead, you decide to research the topic on your own on the Internet.

D-You decide to go to the meeting. You ask a coworker, whom you know has been to the workshops before, to go with you. You take notes on the questions your coworker asks and learn more about the topic.

Situation #8 - What are you least likely to do?*

Select Option

A-You decide to go to the meeting. So that you won't be nervous, you do research on this month's topic and prepare questions ahead of time. You ask questions when appropriate and learn more about the topic.

B-You convince yourself that it is better to save yourself the embarrassment and not go. After all, your coworker has been before, and you can just ask him about the topic if you have a question.

C-You convince yourself that it is better to save yourself the embarrassment and not go. Instead, you decide to research the topic on your own on the Internet.

D-You decide to go to the meeting. You ask a coworker, whom you know has been to the workshops before, to go with you. You take notes on the questions your coworker asks and learn more about the topic.

Situation #9

A new manager, who is from a different country of origin, has joined a work team at your organization. The team members she supervises are struggling to adapt to her leadership style and their team performance is suffering. The Employee Resource Group-Diversity team from your company has reached out to you for ideas on how to assist the manager.

Situation #9 - What are you most likely to do?*

Select Option

A-You alert the manager that the team is experiencing issues.You department wide meeting to discuss issues related to diversity and promote awareness of cultural differences in the workplace.

B-You alert the manager that their team is struggling to adapt to their new leadership style and direct them to address these transitional issues.

C-You schedule one-on-one meetings with the manager and team members to identify where the team's issues are and assist the manager in preparing an action plan for addressing these issues.

D-You decide not to do anything about the situation and have the manager deal with it alone, because any employee in a management position should have the skills to transition their team to a new leadership style.

Situation #9 - What are you least likely to do?*

Select Option

A-You alert the manager that the team is experiencing issues. You department wide meeting to discuss issues related to diversity and promote awareness of cultural differences in the workplace.

B-You alert the manager that their team is struggling to adapt to their new leadership style and direct them to address these transitional issues.

C-You schedule one-on-one meetings with the manager and team members to identify where the team's issues are and assist the manager in preparing an action plan for addressing these issues.

D-You decide not to do anything about the situation and have the manager deal with it alone, because any employee in a management position should have the skills to transition their team to a new leadership style.

Situation #10

You have just arrived at work on a busy Monday morning planning to review and give feedback to your colleagues on their project drafts. You check your email and find a request from your supervisor to call a disgruntled but highly valued client and you suddenly remember you scheduled a staff meeting that starts in 15 minutes.

Situation #10 - What are you most likely to do?*

Select Option

A-You call the client in the first 15 minutes to let them know you will be prioritizing their request and will have action taken before noon. You email your colleagues to let them know you will send them feedback by the end of the day. You attend the staff meeting.

B-You email your manager to let them know you cannot attend the staff meeting. You call the client and begin addressing their concerns immediately. You email your colleagues to let them know you will send them feedback whenever you are done helping the client.

C-You decide to multitask. You call the client right away and let your manager know you will be in the staff meeting. While on the phone you read the drafts for your colleagues and during the meeting, you begin working on the written feedback.

D-You quickly email the client to let them know you will call them later in the day. You rush to the meeting and, afterward, email your colleagues to let them know you won't have time to provide feedback on their project drafts.

Situation #10 - What are you least likely to do?*

Select Option

A-You call the client in the first 15 minutes to let them know you will be prioritizing their request and will have action taken before noon. You email your colleagues to let them know you will send them feedback by the end of the day. You attend the staff meeting.

B-You email your manager to let them know you cannot attend the staff meeting. You call the client and begin addressing their concerns immediately. You email your colleagues to let them know you will send them feedback whenever you are done helping the client.

C-You decide to multitask. You call the client right away and let your manager know you will be in the staff meeting. While on the phone you read the drafts for your colleagues and during the meeting, you begin working on the written feedback.

D-You quickly email the client to let them know you will call them later in the day. You rush to the meeting and, afterward, email your colleagues to let them know you won't have time to provide feedback on their project drafts.

Situation #11

You are planning to leave work early today for a family member's graduation ceremony. You asked for this time off well in advance, per company policy. An hour before you are ready to leave, your supervisor asks for a report that will take you at least two hours to complete, which would make you late for the graduation.

Situation #11 - What are you most likely to do?*

Select Option

A-You remind your boss that you asked for the time off within the period indicated by the company policy, and you let him/her know that you will complete the work on Monday.

B-You ask a colleague to handle the report for you and inform your supervisor of this change. You also calmly remind your supervisor that you requested the time off in accordance with the company policy.

C-You do not respond to your boss's email. You complete the report over the weekend and email it to him/her first thing on Monday morning.

D-You ask a colleague to handle the report for you and leave early to make it to the ceremony on time.

Situation #11 - What are you least likely to do?*

Select Option

A-You remind your boss that you asked for the time off within the period indicated by the company policy, and you let him/her know that you will complete the work on Monday.

B-You ask a colleague to handle the report for you and inform your supervisor of this change. You also calmly remind your supervisor that you requested the time off in accordance with the company policy.

C-You do not respond to your boss's email. You complete the report over the weekend and email it to him/her first thing on Monday morning.

D-You ask a colleague to handle the report for you and leave early to make it to the ceremony on time.

Situation #12

Your work group is working on a project for your division. In the middle of the project, your supervisor introduces a new group to work with yours on this project. The new group members have started critiquing the way your group has developed this project. Some of your own team members are becoming annoyed and frustrated. Tension begins to sprout between the groups.

Situation #12 - What are you most likely to do?*

Select Option

A-You choose to bring this situation to your direct supervisor to alert them to the situation. You wait to act based on what your supervisor suggests or recommends.

B-You decide to gather all members together for a team building session. The team building activities will emphasize the importance of group cooperation.

C-You have a discussion with the newer team members about the importance of assimilating into the team. The team already functions in a certain way, and the new team members need to fit into this functioning.

D-You choose to ignore the issue. The team members will eventually work through these issues on their own.

Situation #12 - What are you least likely to do?*

Select Option

A-You choose to bring this situation to your direct supervisor to alert them to the situation. You wait to act based on what your supervisor suggests or recommends.

B-You decide to gather all members together for a team building session. The team building activities will emphasize the importance of group cooperation.

C-You have a discussion with the newer team members about the importance of assimilating into the team. The team already functions in a certain way, and the new team members need to fit into this functioning.

D-You choose to ignore the issue. The team members will eventually work through these issues on their own.

Situation #13

You have been assigned to a new project. A month has passed and you have noticed that one of your team members has been investing so much time into communicating with the client that she has been neglecting her team roles in the project.

Situation #13 - What are you most likely to do?*

Select Option

A-You start communicating with the client in the hopes that it will take some of the work load off of your team member and help her get back on task with her roles in the team.

B-You decide not to do anything about this situation because you're not the team lead. You wait for the team lead to initiate the conversation about this so that you can voice your concerns and/or complaints.

C-You decide to have a conversation with the team member discussing what you have noticed in the last month and how to resolve this situation.

D-You choose to bring this situation to the team lead's attention. You explain that this team member has been neglecting their team roles.

Situation #13 - What are you least likely to do?*

Select Option

A-You start communicating with the client in the hopes that it will take some of the work load off of your team member and help her get back on task with her roles in the team.

B-You decide not to do anything about this situation because you're not the team lead. You wait for the team lead to initiate the conversation about this so that you can voice your concerns and/or complaints.

C-You decide to have a conversation with the team member discussing what you have noticed in the last month and how to resolve this situation.

D-You choose to bring this situation to the team lead's attention. You explain that this team member has been neglecting their team roles.